Credits and plans
Understand AI costs, monthly credit allowances, and workspace billing.
Credits pay for AI work in Sundream, including assistant requests, writing, images, video, and audio. Your balance belongs to the workspace you're using.
Team membership and billing
Adding or removing a member changes workspace access immediately. For plans billed per member, the updated number of seats changes the price and credit allowance at the next paid renewal, monthly or annual. There is no prorated charge or billing credit for the current period, and credits already purchased remain in the workspace. New members share the existing balance until renewal. Flat-team offers are unaffected by membership changes.
Check the cost
See Image and video models for model descriptions, image prices, and video costs per second.
Image and video generation controls show an estimate before you start. The model, duration, resolution, and other settings affect the cost. Generating another version is a new request and uses additional credits.
Assistant costs depend on the model calls and tools used during a request. Open Activity in the assistant to review recorded calls and costs. A running request's cost may still be updating.
When you bring your own agent, its writing and planning are billed by that agent's provider. Media it generates through Sundream uses your workspace's credits.
Monthly credits and plans
Plans include a recurring credit allowance. Monthly plans receive it with the billing cycle; annual plans receive their allowance in monthly installments rather than all at once. Public plans are billed per workspace member, with credits pooled in the workspace. Existing subscriptions retain the allowance attached to their purchased plan; it may differ from current pricing.
See Pricing for current plan prices, included credits, and features. Check Settings → Billing for your workspace's balance, subscription, and available credit top-ups.
Manage billing
Use Settings → Billing to manage your subscription. Review the amount and effective date shown before confirming a plan change. Changes take effect at the end of your current billing period, with no charge or proration today. Your current plan remains active until then. The new credit allowance begins after the renewal payment; annual allowances arrive in 12 monthly installments. Canceling renewal also removes a scheduled plan change. For credits sooner, use a one-time top-up.
For custom terms or invoicing, contact sales. For refund eligibility, see the refund policy.